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Order #

Estimated delivery: Nov 15-20, 2024

In Transit

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Order Confirmed

Nov 1, 2024 - 2:30 PM

Your order has been received and confirmed. Payment processed successfully.

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Processing

Nov 2, 2024 - 10:00 AM

Your custom doll is being carefully crafted by our artisans.

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Shipped

Nov 5, 2024 - 3:45 PM

Package is on the way! Tracking: 1Z999AA10123456784
Carrier: UPS Ground - Discreet packaging

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Out for Delivery

Estimated: Nov 8, 2024

Package is out for delivery to your address.

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Delivered

Estimated: Nov 8, 2024

Your order has been delivered. Enjoy your new companion!

Shipping Details

Shipping Address

123 Main Street
Toronto, ON M5V 3A8

Carrier

UPS Ground

Package Weight

15.5 lbs

Shipping FAQs

How long does shipping take?

Standard shipping takes 5-10 business days. Express shipping (3-5 days) available at checkout. Custom dolls may require 4-6 weeks production time before shipping.

Is shipping discreet?

Yes! All packages ship in unmarked boxes with no indication of contents. Sender is listed as "MSL Distribution" for complete privacy.

Do you ship internationally?

Yes, we ship worldwide. International shipping takes 10-20 business days. Customs duties may apply based on your country.

What if my package is damaged?

Contact us within 48 hours of delivery with photos. We'll arrange replacement or refund immediately under our satisfaction guarantee.